Shipping policy

Order Processing:

Orders are processed Monday through Friday excluding holidays.

Processing Time:

1ā€“3 business days

Estimated Shipping Time:

United States:
7ā€“12 business days

International Orders:
7ā€“20 business days

Shipping Confirmation:

Customers receive shipping confirmation and tracking information after dispatch.

Possible Delays:

Shipping estimates may be affected by:

ā€¢ Weather conditions
ā€¢ Customs processing
ā€¢ Peak holiday periods
ā€¢ Carrier disruptions

Incorrect Address Policy:

Customers are responsible for entering accurate shipping information. Orders returned because of incorrect addresses may require additional shipping fees.

Lost Packages:

If tracking shows delivery but the package is missing, customers should contact the shipping carrier and customer support for assistance.

Customer Support Email:
info@difallen.com

Phone Support:
+1 (762) 226-2700

Business Address:
35 Thorncliffe Park Dr #608,Ā East York, ON M4H 1J3, Canada