Q: How do I choose the correct size?
A: Please review the size chart available on each product page before placing your order. If you are between sizes, we generally recommend sizing up for oversized or relaxed-fit apparel.
Q: Are your hoodies and sweatpants true to size?
A: Most products follow standard sizing, but fit may vary depending on style. Product descriptions include fit recommendations when applicable.
Q: How long does processing take?
A: Orders typically require 1ā3 business days for processing before shipment.
Q: Can I modify my order after placing it?
A: Orders may be modified within 12 hours after purchase. Once processing begins, changes may not be possible.
Q: Will I receive tracking information?
A: Yes. Tracking details are emailed after your order ships.
Q: My package is delayed. What should I do?
A: Shipping carriers occasionally experience delays. Contact customer support if tracking has not updated for several days.
Q: What if I receive damaged or incorrect apparel?
A: Contact support within 7 days after delivery with photos and your order number.
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